FAQ

Where do you ship?

You can find the exact list of countries on our Payment and Shipping page.

How do you ship?

We ship our items via GLS.

How much you charge for shipping?

The estimated shipping fee for each country is listed in our Payment and Shipping page.

How can I track my order?

You can track your orders on the GLS Parcel Tracking website.

Can I cancel or change my order?

Once your order has been placed, we are not able to change it. Contact us and we will find out something.

How long before I receive my order?

Orders placed and processed via our website should arrive in 8-10 business days.

What is your return policy?

Please contact us with refund/returning your ordered items (include your order number)

Can I remove all my personal data from this site?

Yes, you can! Navigate to the "My Account" page and select "Delete my personal data" option. Read more about our data handling in the Privacy Policy.

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